Refund policy

UPDATE: 01/26/2026 - Discontinuation Sale: No Refunds, No Returns, No Warranty, No Exceptions. We are offering these products at blowout pricing and cannot offer anything with them. If you want a new product at the lowest price you'll ever find, this is it, and this is the policy we must enforce. Thank you for your attention to this matter.

(Returns for pre-order items start at the time of delivery marked by the postal carrier)

Please use our Support Center to start a return during the 90-day return period.

Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that postage will be deducted from the final refund amount. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue. Claims must be filed directly with the carrier.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards, or international orders.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, too.